Any Questions?
Please read our FAQ before sending us a message.
How long will delivery take?
All orders placed with us are usually couriered to our customers.
We offer a regular courier service as well as an overnight option. Regular courier services usually take between 2-3 working days.
For overnight delivery services, orders should be placed with us at latest by 13:00. Orders placed after the cut off times would still be sent out the next day with our courier partner, for overnight delivery.
What are the delivery charges for orders from the Online Shop?
Courier charges would depend on the size and weight of your order. For an indication of the courier charges, add items to your cart and enter your address. Relevant courier charges would be displayed.
Which payment methods are accepted in the Online Shop?
Currently EFT payments are accepted.
Kindly note that payments made via this method, requires that funds clear our accounts (usually between 24-48hr).
What exactly happens after ordering?
As soon as payment for your order clears our bank accounts , we prepare and dispatch your order.
Kindly note that should payment be made directly into our bank account, proof of payment would need to be sent to info@e-liquid-concentrates.co.za
Do I receive an invoice for my order?
Upon placing an order with us, your invoice would be emailed to you. You may also log into your account and download your invoice.
Send us an email